Telephone Operator Resume
Name:XXXX
Cellphonr: XXXX
Email: XXXXXX
Objective: Looking for the greatest opportunity to work as a telephone operator for a reputed company.
Skills:
- Able to handle incoming, outgoing calls.
- Excellent ability to response to enquiries through phone calls.
- Excellent communication and writing skills.
- Proficient with computer literate such as Microsoft Word, Microsoft Excel, Power point and Internet.
- Able to take and communicate telephone messages as necessary.
- Ability to sort and distribute incoming mails and faxes.
- Ability to work under pressure and independently.
- Responsible for other duties as assigned.
Work Experience:
Room Service Agent
Telephone Operator
- Responsible for fulfill the requests and needs of all guests.
- Answer and distribute a high volume of incoming calls.
- Responsible for recording the request of guest.
- Responsible for up sale and taking orders of room service.
- Responsible for other duties as assigned.
Marriott Hotel Beijing
Telephone operator
- Give all the service to guest's requests and needs.
- Answer and distribute a high volume of incoming calls.
- Responsible for record the requests of guests.
- Responsible for preparation, handling and presentation of concierge lounge refreshments and cleanliness of the lounge.
- Done other duties as assigned.
Education:
20XX—20XXX XXXX Vocational School major in secretary
References: Available upon request.
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